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  3. Tag: Consumer switching

Win-back indicators for the latest month

Tagged with: Consumer switching

Owned by: Matthew Keir Matthew Keir

Shared: 30 Jun 2020
14 reports
18k
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This dashboard provides a quick look across selected win-back indicators for the latest month.

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Latest month and custom parameters

Added: 25 Jun 2020
2.9k

Date range: Latest month

Region type: New Zealand Region: New Zealand Retail entity: Parent company Market segment: All ICPs Switch type: Trader switch (TR) Show: Total gains and losses

This report shows a summary of electricity connection (ICPs) switching electricity suppliers across time including wins and losses or the net result of switching activity. A monthly series is available in the data report.

Latest month and custom parameters

Added: 25 Jun 2020
3k

Date range: Latest month

Region type: New Zealand Region: New Zealand Retail entity: Parent company Market segment: All ICPs Switch type: Trader switch (TR) Show: Total net switches

This report shows a summary of electricity connection (ICPs) switching electricity suppliers across time including wins and losses or the net result of switching activity. A monthly series is available in the data report.

Latest month and custom parameters

Added: 25 Jun 2020
2.8k

Date range: Latest month

Region type: New Zealand Region: New Zealand Retail entity: Parent company Market segment: All ICPs Switch type: Trader switch (TR) ICPs won by: a switch back or withdrawn switch within 180 days Show: Count

This summary report provides a simple indicator of potential saves and win-back activity. Retailers are banned for 180 days from contacting customers who have decided to switch to a new retailer to entice them back or to stay. Results can highlight traders or parent companies that stand out from their peers and may require further investigation to understand the underlying reasons.

Latest month and custom parameters

Added: 25 Jun 2020
2.7k

Date range: Latest month

Region type: New Zealand Region: New Zealand Retail entity: Parent company Market segment: All ICPs Switch type: Trader switch (TR) ICPs won by: a switch back or withdrawn switch within 180 days Show: Proportion of ICPs won

This summary report provides a simple indicator of potential saves and win-back activity. Retailers are banned for 180 days from contacting customers who have decided to switch to a new retailer to entice them back or to stay. Results can highlight traders or parent companies that stand out from their peers and may require further investigation to understand the underlying reasons.

Latest month and custom parameters

Added: 26 Jun 2020
2.5k

Date range: Latest month

Region type: New Zealand Region: New Zealand Retail entity: Parent company Market segment: All ICPs Switch type: Trader switch (TR) ICPs won by: a switch back outside the protected period (180 - 270 days) Show: Proportion of ICPs won

This summary report provides a simple indicator of potential saves and win-back activity. Retailers are banned for 180 days from contacting customers who have decided to switch to a new retailer to entice them back or to stay. Results can highlight traders or parent companies that stand out from their peers and may require further investigation to understand the underlying reasons.

Latest month and custom parameters

Added: 26 Jun 2020
2.3k

Date range: Latest month

Region type: New Zealand Region: New Zealand Retail entity: Parent company Market segment: All ICPs Switch type: Trader switch (TR) ICPs won by: any customer withdrawn switch (CE, CX, CR) Show: Count

This summary report provides a simple indicator of potential saves and win-back activity. Retailers are banned for 180 days from contacting customers who have decided to switch to a new retailer to entice them back or to stay. Results can highlight traders or parent companies that stand out from their peers and may require further investigation to understand the underlying reasons.

Latest month and custom parameters

Added: 26 Jun 2020
2.2k

Date range: Latest month

Region type: New Zealand Region: New Zealand Retail entity: Parent company Market segment: All ICPs Switch type: Trader switch (TR) ICPs won by: any customer withdrawn switch (CE, CX, CR) Show: Proportion of ICPs won

This summary report provides a simple indicator of potential saves and win-back activity. Retailers are banned for 180 days from contacting customers who have decided to switch to a new retailer to entice them back or to stay. Results can highlight traders or parent companies that stand out from their peers and may require further investigation to understand the underlying reasons.

Latest month and custom parameters

Added: 26 Jun 2020
2.2k

Date range: Latest month

Region type: New Zealand Region: New Zealand Retail entity: Parent company Market segment: All ICPs Switch type: Trader switch (TR) ICPs won by: any customer withdrawn switch (CE, CX, CR) Show: Proportion of switches away

This summary report provides a simple indicator of potential saves and win-back activity. Retailers are banned for 180 days from contacting customers who have decided to switch to a new retailer to entice them back or to stay. Results can highlight traders or parent companies that stand out from their peers and may require further investigation to understand the underlying reasons.

Latest month and custom parameters

Added: 25 Jun 2020
1.6k

Date range: Latest month

Region type: New Zealand Region: New Zealand Retail entity: Parent company Market segment: All ICPs Switch type: Trader switch (TR) ICPs won by: a customer withdrawn switch (CX) Show: Proportion of ICPs won

This summary report provides a simple indicator of potential saves and win-back activity. Retailers are banned for 180 days from contacting customers who have decided to switch to a new retailer to entice them back or to stay. Results can highlight traders or parent companies that stand out from their peers and may require further investigation to understand the underlying reasons.

Latest month and custom parameters

Added: 25 Jun 2020
1.6k

Date range: Latest month

Region type: New Zealand Region: New Zealand Retail entity: Parent company Market segment: All ICPs Switch type: Trader switch (TR) ICPs won by: a customer withdrawn switch (CX) Show: Proportion of switches away

This summary report provides a simple indicator of potential saves and win-back activity. Retailers are banned for 180 days from contacting customers who have decided to switch to a new retailer to entice them back or to stay. Results can highlight traders or parent companies that stand out from their peers and may require further investigation to understand the underlying reasons.

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